PATIENT INFORMATION FOR YOU
We put together the following information to make your next visit more efficient and a pleasant one. We also provided additional information in order to effectively meet your needs.
Office Hours
Our office hours are Monday thru Friday between 9:00 AM and 5:00 PM
Schedule an Appointment
To schedule an appointment please call (706) 546-7484. Please use this number to schedule appointments for Athens, Monroe and Lavonia office locations
Our Office is open Monday thru Friday between 9AM and 5PM
Please be sure to have your insurance information with you when you call
On the day of your appointment
Please be at our office 15 mins prior to your appointment time
Please bring the following to the appointment
Insurance card
Driver’s license or State Issued photo Identification
All current medications including over the counter medications
New Patient Forms
Cancel/Modify appointment
Please call our office at least 24 hours prior to make changes to your appointment
If you are a no show more than twice for an appointment we may not be able to reschedule your appointment
Patient Forms
If you are a new patient you could choose to complete the forms and bring them with you.
Patient Information Form
Privacy Policy & Practices
Financial Policy Form
Patient Consent Form
Referrals
Some insurances may require you to have referred to us thru your Primary Care physician (PCP)
Please understand that it is your responsibility to obtain a referral if your insurance company requires you to do so
We are here to provide any assistance you may need in this matter
Insurance
We accept Medicare, Medicaid and most commercial insurances.
We also accept most Health Exchange based Insurance plans such as Ambetter and others
Please contact our office for further details
Questions about Billing
For any billing related questions please call our billing department at (478) 953-0712.
Telephone Calls
We make every effort to answer your calls as quickly as possible.
In case you have to leave a message for our staff, we will return most of the calls same day
Any messages left after 4PM will be returned the following day
Prescription Refills
It is possible that your pharmacy may already have your refill request from your previous visit. Please check with your pharmacy
In case you need a prescription to be refilled please call our office during regular business hours
Provide us patient details, name of pharmacy and the medication that you need a refill of
Please allow 24 hours for your request to be processed
Emergencies
Please call 911 for emergencies
Some useful resources
We put together some useful information relating to kidney disease, over the counter medicines for kidney patients. Please click here for additional information